Reliant Pest Management

This company is a thief and scam! I signed up for their service and paid on time everytime but when I moved I canceled my service with them. They claimed I have a contract with them but the contract isn't valid if I no longer live there which I told them I no longer live there. They continued billing me and sent me into collection for $130. As a local realtor and homeowner we all know this is unethical for a business to continue charging a customer for a service they no longer need when they MOVE. I paid my collection dues because I do not want bad credit and they can keep the money they scammed me out of. But I hope everyone stays away from this UNETHICAL company and use a company that won't continue to charge you when you MOVED or no longer need their service

Salesman at 7.34 pm rings bell. Ignores "No Solicitation " signs posted at sub division entrance.
City of Katy has a no solicitation ordinance. Permits are required. Katy P D was called, and informed.
When asked to leave subdivision he suggested that there are plenty of similar signs in town. Asked if he had a permit , he didn't . He and his colleague communicated, and finally left after I started recording the unsolicited event.

From City of Katy "Solicitors and Peddlers"

The City of Katy's Ordinance No. 2243, regulates home solicitations, charitable solicitations, and itinerant merchants. Peddlers and solicitors must obtain a permit from, and register with the Katy Police Department.

A registered Solicitor will be wearing an identification card that is issued by the Katy Police Department and is clearly visible to the public. A registered Solicitor is allowed to be in the city during the hours of 8:30 a.m. to 6:00 p.m., Monday through Friday.

If for any reason you believe that an individual may appear suspicious, please contact the Katy Police Department at 281.391.4848.

A person desiring that no merchant or other person engaged in solicitation at his/her residence/business shall exhibit in a conspicuous place upon or near the main entrance a weatherproof sign, at least one inch (1") in height, in bold print containing the words... 'NO SOLICITATION - SOLICITORS NOT ALLOWED ON PREMISES."

We have used Reliant for about three years. We are very happy with them. We had a problem with wasps this summer and they came back out, at no extra charge, and got rid of the wasps. We have found the service people to be dependable and helpful! We highly recommend Reliant

Sales rep door knocked promising certain services and promised that we can cancel any time if unhappy with services. First service got done and not all the things that we're promised were done so we tried cancelling the service and now we're being told that there is a $75 cancellation fee. I do not recommend dealing with this dishonest company

They pressure sell at your front door and try to get you into a binding contract on the spot before you have a chance to research the chemical they apply. My sales guy wouldn't leave until I signed up with the promise that it would really help him and I could cancel. I made him write it in the notes. I cancelled. They didn't note it. Came to my house when I wasn't home and did a service so they could start the contract. But since I wasn't home could only do front lawn. But charged me for full lawn. Don't fall for their pressure sales tactics which seemed dishonest to me.

I'm sorry but I can't recommend this company. We have spiders, bugs and ants all the time.
Two guys came today and spray the backyard (5 min). Than they were talking outside about 15 min and left.
I would appreciate if they instead of 15 min talking front of my house take care about all the spiders on the pictures.
Amen

We moved into a new development and the area has been saturated with insects due to removal of trees for placement of new homes. Reliant Pest Services has always been reliable, timely, consistent, and professional each time they have come to treat our home. I am very pleased with the professionalism of this company and the products which are used to get rid of those insects.

I truly don't know how they have these many good reviews. We had their service for over a year. We had the preventive termite treatment. We found termites on a Tuesday, called them and left a message. Called them back on Thursday and left a message. Called them on Friday, spoke to manager and she said she didn't have anyone available until Monday. We are leaving for 6 months tomorrow and don't have anyone who could let them into the house. She didn't really care and said she couldn't have anyone earlier than Monday. She said she had returned my call...she called a different phone number. She just said, "oh well, that's why you didn't receive the call "
Terrible service.

I made the switch a year ago and have been totally happy! I'm saving money and getting great service!

I have been using Reliant pest management services for more than a 2 years now for external services. I have also started using mosquito service since last summer. I'm so happy with their service and definitely worth the money I'm spending. With specially young kids at home I don't want to take any chances and Reliant pest management got me covered.

Special thanks to Brandon who knocks on my door every time he comes to ask me if I have any concerns before he begins and briefs me up with what he found and what he treated after the service.